AWA - A Week Awake - Privacy policy

Privacy Policy 
Effective Date: May 20th 2025

Welcome to A WEEK AWAKE!

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, book a retreat, or interact with us, and outlines your privacy rights and how the law protects you.

1. Who We Are

This website (the “Site”) is operated by A WEEK AWAKE, a surf and wellness retreat brand. We operate our booking services through the Easol platform. As such, your use of this Site and any purchases made through it are also subject to Easol’s own privacy policy.

Company: A WEEK AWAKE 
Website: www.aweekawake.com
Registered Address: Casa verde Mano derecha, 75mts south Hotel Indigo, Playa Selva Rd, Provincia de Puntarenas, Cobano, 60111
Email: hello@aweekawake.com
Phone: +506 88904012

2. What Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, date of birth, gender.

• Contact Data: Email, phone number, billing and delivery addresses.

• Financial Data: Payment details, though we do not store card information directly.

• Booking Data: Details of retreats or services you’ve booked with us.

• Usage Data: Information about how you use our site and services.

• Marketing Preferences: Your choices regarding promotional communications.

• Technical Data: IP address, browser type, device type, and cookies.

3. How We Collect Your Data

• Directly: When you book a retreat, complete a form, email us, or subscribe to our newsletter.

• Automatically: Through cookies and other tracking technologies when you browse our site.

• From Easol: As our platform partner, Easol provides us with relevant data necessary to manage your booking.

4. How We Use Your Data

We use your data to:

• Process and manage your bookings.

• Communicate with you about your retreat.

• Improve our website and services.

• Send you occasional updates and offers (only if you’ve opted in).

• Fulfill legal obligations or defend our rights.

5. Sharing Your Data

We may share your data with:

• Easol, as our booking and website platform.

• Service providers (e.g., retreat hosts, photographers, or local activity partners) who help us deliver your experience.

• Legal authorities, if required to do so.

• Marketing platforms, if you’ve consented to receive communications.

We never sell your personal data.

6. Your Rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to or restrict how we use your data.

• Request a copy of your data in a portable format.

• Withdraw consent at any time (e.g., unsubscribe from emails).

To exercise your rights, email us at [Insert Contact Email].

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data. While no system is 100% secure, we work to ensure your information is protected.

8. Data Retention

We retain your data only as long as necessary for the purposes described in this policy, including legal and accounting obligations.

9. Cookies

We use cookies and similar technologies to personalize your experience and analyze website traffic. You can manage your preferences via your browser settings.

10. Children

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting any data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here. Continued use of our site after updates indicates your agreement with the new terms.